Root Cause Analysis/Trend Analysis of various business leakages e.g Claims, Free-look, Cheque Bounce, Surrender etc.
Data crunching and analyzing to identify emerging fraud trend.
Mystery shopping checking & identifying and mitigating fraudulent activities.
Random sampling of policies – Active, Lapsed, Claims, Cheque Bounce cases.
Forensic & Process Audits – Financial & Operational.
Branch & Third Party Business audit.
Tracking products to customer profile.
Representing Insurer for all criminal & civil matters at various Govt. institutions viz-a-viz Police, Telecom Regulator, Ombudsman, Consumer Forum etc.
To ensure assigned zone has zero defects, complaints, arrests, warrants & executions.
Ensure 100% compliance of business process & procedures, IRDA, TRAI regulations.
Imparting Compliance & Risk management training to branches.
Reporting & MIS – Internal & External.
Developing & enhancing work flow for better management & tracking
Desired Candidate Profile
Candidate must have 10 to 15 Years of relevant experience in Life Insurance Co
